2 Questions - the keys to solving any problem

The 2 most important questions to ask when solving any problem - a method to save time, reduce frustration, and eliminate errors while problem solving. Note: Audience participation is encouraged.

Scott MacDonald

Scott MacDonald

An Incident Response Consultant for the IT security company Secureworks, Scott has 3 decades of experience in IT Operations, Engineering, and Security, making problem solving a "multiple-times a day" way of life. He's also an avid motorcyclist, musician, and teaches 16th century sword fighting.

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2 Questions - the keys to solving any problem

The 2 most important questions to ask when solving any problem - a method to save time, reduce frustration, and eliminate errors while problem solving. Note: Audience participation is encouraged.

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