Frequently asked questions

Awesome! We have your ticket purchase on record. You may redeem and pickup your badge and/or pre-ordered merchandising at the registration desk during our event.

Yes, with some conditions: You’ll need to contact us less than 3 weeks prior to the event to transfer the ticket. We may need to verify your information before confirming the ticket transfer. We may require you to prove you are the owner of the ticket via order information or original email. In addition may require onsite verification such as showing an ID at the door to grant entry. Each ticket is redeemed at registration during our event. We reserve the right to deny any requests for any reason.

No, we have a strict no-refund policy, however we would be happy to help you find an eager student willing to attend on your behalf as a donation.

Our strict no-refund policy states, “Any and all payments made to SecretCon are not refundable for any reason, including, without limitation, failure to use credentials due to illness, change in attendance availability, acts of God, travel-related problems, acts of terrorism, government shutdowns of any kind, loss of employment and/or duplicate purchases.” unless our event insurance gets activated and contributes to reimbursement. We also reserve the right to revoke tickets and access to the event for any reason. So, basically behave and be respectful.

We will help you refund your order, however we get hit with a processing fee of 2.9%+30c, if it was our system’s fault, we’ll refund that. If the fault is on your side, we ask you pay this processing fee as our payment processor does not refund that to us.

Hacker and privacy conferences exist for several reasons. First, they provide a platform for experts, researchers, and practitioners in these fields to share their latest findings, insights, and strategies with each other. This fosters collaboration and helps advance the state of the art in information security and privacy. Second, conferences enable attendees to network with peers, form new relationships, and build professional connections that can lead to future collaborations. Third, they help organizations stay current with the latest trends and best practices in information security and privacy, enabling them to better protect their assets and customers. Fourth, they provide an opportunity for attendees to receive training and education on specific topics, helping them improve their skills and knowledge. Finally, conferences help raise awareness of the importance of information security and privacy, highlighting the risks and challenges faced by organizations and individuals alike.

Our event is a blank canvas. Beyond presentations, puzzles, and contests. Our conference format allows for the community of volunteers to create specialized areas called villages. These villages may offer displays, interesting talks, informal discussions, socializing, challenges, contests, and competitions. SecretCon may seem like it’s purely security and privacy, however the primary purpose of the con is to evolve as the community defines what SecretCon shifts into, such as emerging privacy related topics. Examples may include attendees sharing how they protect secrets at a healthcare organization or reveal IoT devices sharing too much information.

Nobody uses slack anymore, join us on discord.

Glad you asked :) Join us at https://discord.gg/5pbAh4DD63

Everyone is welcome to SecretCon. SecretCon is a blank canvas shaped by the community. If you are reading this, YOU are this community! Looking forward to meeting you.

*Anyone in good standing with SecretCon and/or the community-at-large may attend. The organizer has the right to deny access or remove anyone for any reason from the event.

SecretCon has no age limits. Adults are ultimately responsible to decide if this community is appropriate for their children. Feel free to contact us for further details in your decision process.

To guarantee the independent nature of the conference, SecretCon has always had the following sponsorship guidelines:

As a Privacy conference, naturally we value your privacy. Privacy is a core expectation for these conferences. For many of us we use handles instead of our real names. We honestly try our best to protect your information. We do not provide sponsors with attendee lists. However, We still want you to be informed and involved so we may email you occasionally about the event. We will not sell your information to third parties. That would be super weird anyway.

Still Worried? We can figure something out. Contact us.

We comply with the Americans with Disabilities Act (ADA), a Federal civil rights law designed to protect persons with disabilities by prohibiting discrimination in employment (Title I), ensuring equal access to services of state and local governments (Title II), and ensuring equal access to “places of public accommodations” (12 categories of private businesses and/or non-profit organizations) (Title III). ADA compliance is not only an issue for employers in hiring decisions, it’s also important to consider when planning conferences and meetings.As a Privacy conference, naturally we value your privacy. Privacy is a core expectation for these conferences. For many of us we use handles instead of our real names. We honestly try our best to protect your information. We do not provide sponsors with attendee lists. However, We still want you to be informed and involved so we may email you occasionally about the event. We will not sell your information to third parties. That would be super weird anyway.